Frequently Asked Questions

Q: How do I use My Count Me Healthy?
A: Please click visit the "How to Use" section.

Q: What is the bracelet made of?
A: The silver bracelet is made of sterling silver plated beads and a sterling silver-plated cuff with a white copper base. The yellow gold is 14k gold-dipped over sterling beads and a white copper cuff. The rose gold is 18k rose gold-dipped with a white copper cuff. The cuff is plated to withstand the daily bending. Our Color Wrap Collection is made of sterling silver, 18k rose gold-dipped or 14k gold-dipped beads and Chroma color cord.

Q: What if I have a very large or very small wrist? Will Count Me Healthy still fit?
A: Count Me Healthy is carefully designed to fit most wrist sizes. Once the bracelet is around your wrist, gently squeeze or stretch the cuff for a comfortable fit.

Q: How do I care for my jewelry?
A: Silver and silver-plated items will dull over time when exposed to air. When not in use, store in an airtight bag to prevent tarnishing. For sterling silver, occasionally clean with a de-tarnishing cloth with silver polish. Apply a small amount of silver polish to a soft, clean cloth and rub gently (we love Wright's silver cleaner). Rinse in warm water and dry completely. The cuff is silver-plated. Do not put bracelet in sonic jewelry cleaner or immerse in liquid silver cleaner. Elements such as certain lotions, salt water, perfumes and even certain body pH levels may darken the cuff over time.

Q Help, one or more of my beads are a little tight! What should I do?
A: Your CMH bangle will loosen up over time with use. We also love Bio Oil (available at Walgreens). Put a little dab on a cloth and rub on the bangle. The beads will slide easily and it is an awesome skin moisturizer.

Q: Is Count Me Healthy safe for Children?
A: We consider Count Me Healthy "adult jewelry" and don't recommend it for children under 12.

Q: Do you ship Internationally?
A: We do ship internationally. (Note: For area rates not listed, please email refer to our shipping page for details regarding international orders and returns, including duties and customs information.