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Chelsea Charles, LLC respect your concerns about privacy. This Privacy Notice describes the types of personal information we collect and how we use the information.

The phrase “personal information” refers to information by which you or the device you are using to connect to the Internet can be identified.

Information We Collect

We may obtain personal information about you from various sources, including this website, when you call or email us or communicate with us through social media, or when you participate in events or other promotions.

The types of personal information we may obtain include:

  • Your contact information (such as name, postal and email address, or phone number)
  • Username and password for the account you may establish on our sites
  • Shipping information (including the shipping address and phone number)
  • Information you provide by interacting with us through social media

We also may use third-party website analytics tools that collect information about visitor traffic on our sites and mobile applications. We use cookies, pixel tags, and/or similar technologies to collect visitor information. Cookies, for example, are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser.

How We Use the Information We Collect

We may use the information we obtain about you to:

  • Register you for membership at our websites, and manage and maintain your account on the sites
  • Provide products or services you request
  • Process, validate, confirm, verify, deliver and track your purchases (including by processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone)
  • Maintain a record of the purchases you make on our sites
  • Respond to your questions and comments and provide customer support
  • Communicate with you about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you
  • Enable you to communicate with us through our blogs, social networks and other interactive media
  • Manage your participation in our events, sweepstakes and other promotions
  • Tailor our products and services to suit your personal interests and the manner in which visitors use our sites, applications and social media assets
  • Operate, evaluate and improve our business and the products and services we offer
  • Analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read)
  • Analyze trends and statistics regarding visitors’ use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites
  • Protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
  • Comply with applicable legal requirements and industry standards and our policies

Information Sharing

We do not sell or otherwise disclose personal information about you, except as described in this Privacy Notice.

We may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell, merge or transfer all or a portion of our business or assets. Following such a sale, merger or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Updates to this Privacy Notice

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our websites to notify you of any significant changes to our Privacy Notice and indicate at the bottom of the notice when it was most recently updated.

Effective Date: Feb 15th, 2012